Frequently Asked Questions
How long does delivery take from order?
Normally the delivery is within 28 days from order. However, occasionally in peak times, such as spring or when the Chelsea Garden Show, it may be delayed slightly. If you order ahead, we can hold off delivery of your greenhouse until you are ready.
How much does the delivery cost?
On all our greenhouses, and accessories when ordered at the same time, the delivery is free to anywhere within mainland UK.
What base do I need for the greenhouse?
Once ordered we send you a plan showing the footprint size for the greenhouse. This recommends a simple concrete footing with a single course of bricks on top. However it is possible to construct our greenhouses on well laid level flagstones or a concrete pad.
Can I divert water from the greenhouse to barrel?
This is easy - all our greenhouses come with guttering and downpipes. These downpipes have a standard external diameter of 40mm, which is a common wastewater pipe size and pushfit connectors are available from DIY stores to divert this water to the collection barrel.
How does the greenhouse arrive?
The gables on all our greenhouses arrive complete – saving you a lot of time when constructing on site. Please be aware when ordering your greenhouse that the gables are quite large. The toughened safety glass arrives on the same lorry and has no sharp edges for ease of handling. We are happy to unload the greenhouse and store it safely for you
How easy are the greenhouses to erect?
Since a large proportion of our greenhouses come in panels it is much simpler to erect than cheap alternatives. We send comprehensive instructions, which are easy to follow. All the glass is held in place with a capping system, which is screwed in place. There are no fiddly clips or messy putty to worry about.
How should I treat the cedar?
Maintenance
Cedar is naturally resilient and can be left to silver down. However you may wish to prolong its already extensive life by brushing it with a stain or oil once a year. Cedar takes oils and stains readily. Boiled linseed oil is easy to apply and recommended.
How do the automatic vent openers work?
These optional extras are wax filled pistons that react to the temperature. When it is warm during the summer months the wax in the pistons expands pushing a piston up that opens the vents. Similarly as the temperature drops the wax contracts and the greenhouse vents shut.